Channel Manager for Previo Hotel System

Previo is the most widely used hotel system in the Czech Republic, but it helps hotels, guesthouses, and apartment providers across all of Central Europe—including Hungary, Poland, and Slovakia. Their platform offers an all-in-one solution for the hospitality industry: reservation management, front desk tools, mobile, web apps, and more.

Before We Started Working Together

  • Previo was syncing hotel listings with platforms like Booking.com, Expedia, and Airbnb using an external third-party provider.

  • The sync system was outdated, slow, and out of their control.

What the Client Needed

  • To build their own custom Channel Manager* to replace the third-party provider.

*A Channel Manager connects hotel room availability, pricing, and reservations with booking platforms. It must handle hundreds of thousands of requests reliably and without losing data.

Our Solution

Unified API with Flexible Integration

We built a Channel Manager with a single API that connects Previo to multiple booking portals. It handles real-time updates to availability, pricing, and reservations.

Thanks to this setup, Previo only needs to communicate with one system—the Channel Manager—which makes adding new platforms fast and painless.

Tech Stack

  • Symfony – web application framework
  • RabbitMQ – real-time message processing
  • ELK Stack – for data monitoring and sync tracking

The Outcome

    • Previo now has a fast, reliable sync engine in their full control.

    • Even when booking platforms go down, hotels stay up and running because the system automatically restores accurate data.

    • The new Channel Manager boosts confidence in Previo’s product and strengthens their position in the market.

    • Most importantly, the solution isn’t just built for today—it’s ready to scale with them as they grow into new markets.

Hello, I'm David. Pleasure to meet you :)

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